Knowledge Overview

Knowledge is KronGage's AI-powered document intelligence module. Upload your organisation's documents, policies, reports, and reference material — then ask questions and get precise answers with cited sources, powered by vector search and a knowledge graph.

Knowledge module showing the KronGage AI chat interface with retrieval mode selector and suggested question prompts

Accessing Knowledge

Click Knowledge in the KronGage left navigation bar (the book icon). The module has four sections:

SectionWhat you can do
ChatAsk questions and get AI answers grounded in your uploaded documents
DocumentsUpload, manage, and preview your document library
EntitiesView extracted entities (people, organisations, concepts) from your documents
GuidelinesWrite behavioural instructions that shape how the AI responds

Chat — Asking Questions

The Chat tab is an AI assistant that answers questions using only your uploaded documents as its knowledge base.

Knowledge Chat showing the AI response interface with source citations

How to use it:

  1. Go to Chat
  2. Select a collection from the dropdown (or use all documents)
  3. Type your question in the input at the bottom
  4. The AI returns an answer with cited sources — you can see which document and section it drew from

Example questions:

  • "What are the key topics across all my documents?"
  • "Summarise the most recent upload"
  • "What entities are most frequently mentioned?"
  • "How do the concepts in my docs relate to each other?"

Retrieval Modes

The Knowledge module supports four retrieval strategies, selectable at the top of the Chat panel:

ModeHow it works
HybridCombines vector similarity and keyword search for best accuracy (default)
LocalVector search only — best for conceptual or semantic questions
GlobalKnowledge graph traversal — best for relationship and entity questions
NaiveKeyword search only — fastest, good for exact term lookups

Documents

The Documents tab is your document library.

Knowledge Documents tab showing the Upload button and empty document list

Uploading documents:

  1. Click Upload (top right)
  2. Select one or more files (PDF, DOCX, TXT, and other common formats supported)
  3. The system processes and indexes each document automatically — this may take a moment for large files

Viewing a document:

  • Click any document in the list to open a preview panel on the right
  • The preview shows the extracted text chunks used for search
  • You can download the original file or delete the document from this view

Collections:
Organise documents into collections to scope your chat searches — for example, a "Legal" collection and a separate "Product" collection.


Entities

The Entities tab shows automatically extracted entities from all your documents:

  • People and names
  • Organisations and companies
  • Locations
  • Key concepts and topics

Use this to get a high-level map of what your knowledge base covers without reading every document.


Guidelines

The Guidelines tab lets you write plain-language instructions that the AI follows when answering questions. Use this to:

  • Define the tone or format of responses (e.g. "Always respond in bullet points")
  • Restrict answers to specific topics
  • Set a persona (e.g. "You are a helpful HR assistant")

Guidelines apply globally to all Chat sessions in your workspace.